Hotel search website trivago.co.uk have released the results of their annual trivago Awards, using over 175 million aggregated hotel reviews and semantic analysis to determine the best-rated hotels in regions across the UK. This year the best hotels have been awarded across eight different categories: 3-star, 4-star, 5-star, B&Bs, Value for Money, Breakfast, Guest Service and Guest Rooms.
By analysing reviews aggregated from different sources across the web, trivago aims to award hotels on a basis which is accurate, comprehensive and impartial. Johannes Thomas, Managing Director at trivago, comments “We aggregate and analyse more than 175 million hotel reviews from websites all over the world. This gives us strong insights into what hotels are particularly good at. Our trivago awards recognise those hoteliers who deliver an exceptional experience to their guests, and we are proud and delighted to award those achievements.”
|3 Star||The Windmill||London||Hotel||89.33|
|4 Star||The Montague on the Gardens||London||Hotel||91.61|
|5 Star||Hotel 41||London||Hotel||95.75|
|B&B||Bay Tree House||London||B&B||90.48|
|Value for Money||Bay Tree House||London||B&B||92.44|
|Breakfast||H10 London Waterloo||London||Hotel||82.62|
|Guest Service||Hotel 41||London||Hotel||95.82|
|Guest Rooms||Cheval Three Quays at the Tower of London||London||Aparthotel||93.62|
The Windmill in Clapham is the best 3-star hotel in London this year, with a rating of 89.33. The best 4-star hotel is The Montague on the Gardens, located next to The British Museum in Holborn, with a rating of 91.61.
Hotel 41, which was awarded the top-rated hotel in the UK last year, is this year awarded the best 5-star hotel (both in Greater London and in the UK) and the best hotel for service in London. Malcolm Hendry, General Manager, attributes quality service to their positive reviews: “Myself and the dedicated team of staff at Hotel 41 are committed to ensuring that each and every guest leaves our hotel having had a memorable and truly special stay.”
Bay Tree House, a B&B located in Arnos Grove, is awarded both the best B&B and the best value accommodation this year, with scores of 90.48 and 92.44 respecitvely.
The best for breakfast is H10 London Waterloo, which was also awarded the best hotel for breakfast across the whole of the UK. Nerea Nuñez, Sales Manager, praises the team’s dedication to staff satisfaction: “It’s a testament to our team and the effort the put in every day to deliver 100%.”
Finally, the best guest rooms can be found in Cheval Three Quays at the Tower of London, an aparthotel with a semantic score of 93.62 for its guest rooms.
About the data
The data for the B&B, 3-star, 4-star and 5-star categories is taken from the trivago Rating Index (tRI), which aggregates over 175 million hotel reviews globally. An algorithm is used to produce a 100-point index score, which is updated daily to produce clear, transparent and unbiased results. The data for the Best Value, Breakfast, Service and Guest Room categories was taken from a semantic analysis, in which guests’ online reviews were analysed to identify which hotels scored highest in these categories. For the trivago Awards, hotels with sufficient availability and at least 20 reviews were considered.