trivago Awards 2017: Best Hotels in the UK

November 14, 2016

Hotel search website trivago.co.uk have released the results of their annual trivago Awards, using over 175 million aggregated hotel reviews and semantic analysis to determine the best-rated hotels in the UK. This year the top ten hotels have been awarded across eight different categories: 3-star, 4-star, 5-star, B&Bs, Value for Money, Breakfast, Guest Service and Guest Rooms. By analysing reviews aggregated from different sources across the web, trivago aims to award hotels on a basis which is accurate, comprehensive and impartial.

The top ten per category are presented below.

3-STAR     4-STAR     5-STAR     B&B

VALUE FOR MONEY     BREAKFAST     SERVICE     ROOMS

Best 3-star hotels in the UK:

trivago_awards2017_uk_national_3star

Ranking Hotel Location Region Rating
1 The Clontarf Llandudno Wales 95.21
2 Leeway Scarborough Yorkshire and the Humber 94.79
3 Cedar Manor Windermere North West England 93.15
4 Moxhull Hall Sutton Coldfield West Midlands 92.89
5 Cragwood Country House Windermere North West England 92.80
6 The Bath House Chard South West England 92.67
7 Huntingdon House Dumfries Scotland 92.50
8 Rockdene Blackpool North West England 92.45
9 Lewtrenchard Manor Okehampton South West England 92.37
10 Lastra Farm Penrhyd Wales 92.22

Mark and Joni Stubbs, Owners, The Clontarf: “We are delighted to have been selected by trivago to have been the number one 3-star hotel in the UK. We have owned and managed the Clontarf Hotel for 9 years now and refurbished the hotel to a high standard and combined this with excellent customer service to create a relaxed and welcoming small scale hotel experience. We take a relaxed and informal approach to hotel management and want all guests to feel comfortable but with all the modern comforts of today’s hotel environment. We pride ourselves in consistently high customer service and offer a high quality breakfast experience using all locally sourced Welsh produce. We look forward to welcoming many more trivago guests in the future.”

Best 4-star hotels in the UK:

trivago_awards2017_uk_national_4star

Ranking Hotel Location Region Rating
1 The View at The White Horse Chesterfield East Midlands 93.87
2 La Place Saint Brelade Channel Islands 93.68
3 Rudding Park Harrogate Yorkshire and the Humber 92.98
4 Croft Mill Hebden Bridge Yorkshire and the Humber 92.57
5 Harrogate Boutique Apartments Harrogate Yorkshire and the Humber 92.43
6 The Rutland Edinburgh Scotland 92.31
7 Kentisbury Grange Barnstaple South West England 92.29
8 Peak Edge at The Red Lion Chesterfield East Midlands 92.20
9 Staybridge Suites Newcastle Newcastle upon Tyne North East England 92.18
10 The Atlantic Hotel Saint Brelade Channel Island 92.14

David and Melanie Boulby, Owners, The View at The White Horse: “We are extremely delighted to receive the award, it is particularly special as we built our eight, fifty square metre suites, to our own design based on experiences in other hotels and expectations of specific amenities. We are very fortunate to have beautiful countryside all around us and always felt that the bedrooms with their, huge, floor to ceiling windows would give our guests a fantastic taste of the glorious county of Derbyshire.”

Best 5-star hotels in the UK:

trivago_awards2017_uk_national_5star

Ranking Hotel Location Region Accomm. Type Rating
1 Hotel 41 London Greater London Hotel 95.75
2 Cheval Three Quays at the Tower of London London Greater London Aparthotel 95.26
3 Corinthia London London Greater London Hotel 94.99
4 The Soho Chester North West Hotel 94.94
5 The Chester Residence Edinburgh Scotland Aparthotel 94.72
6 Haymarket London Greater London Hotel 94.43
7 Edgar House London Greater London Hotel 94.33
8 Taj 51 Buckingham Gate Suites & Residences London Greater London Aparthotel 93.87
9 Egerton House London Greater London Hotel 93.85
10 Rosewood London London Greater London Hotel 93.69

Malcolm Hendry, General Manager, Hotel 41: “Everyone at Hotel 41 is delighted and honoured at being awarded the best 5-star hotel in the UK. We are thrilled to have been recognised by trivago’s community of travellers in this hotly contended category and would like to thank them for publishing such positive reviews. Myself and the dedicated team of staff at Hotel 41 are committed to ensuring that each and every guest leaves our hotel having had a memorable and truly special stay. I think it’s this commitment to deliver a highly personalised service and the desire to exceed expectations every single time that has helped to secure this prestigious accolade, of which we are all very proud.”

Best B&Bs in the UK:

trivago_awards2017_uk_national_nonhotel

Ranking Hotel Location Region Rating
1 The Arthington Guest House Blackpool North West England 95.30
2 St Michael’s Guest House Scarborough Yorkshire and the Humber 95.05
3 Pwllgwilym Cottages and B&B Builth Wells Wales 94.97
4 The Bath House Bath South West England 94.96
5 Ash Farm Country House Altrincham North West England 94.80
6 Castlecroft Stirling Scotland 94.79
7 Stone Villa Chester North West England 94.70
8 Grays Bath South West England 94.67
9 Lakeside House Keswick North West England 94.63
10 Fishergate Norwich East of England 94.44

Stephen Fazakerley, Owner, The Arthington Guest House: “Wow! We are really excited that for the second year running we have been selected to receive an award from trivago. In March 2016 we celebrated our 10th Anniversary of owning The Arthington Guest House and still need to pinch ourselves when we see how far we have come in those 10 years. Of course we would not still be here if it wasn’t for the guests who come and stay with us, some for the first time and some year after year. The journey has not always been straight forward but when we read the positive feedback we get on the various review sites and online booking agents we know that the changes we have made have been worthwhile. Many thanks to all our guests both old and new and we look forward to seeing you all again soon.”

Best value accommodation in the UK:

trivago_awards2017_uk_national_bestvalue

Ranking Hotel Location Region Accomm. Type Score
1 The Arthington Guest House Blackpool North West England B&B 93.57
2 St Michael’s Guest House Scarborough Yorkshire and the Humber B&B 93.17
3 The Almar Scarborough Yorkshire and the Humber B&B 93.15
4 Riverside Ambleside North West England B&B 92.62
5 Signature Living Serviced Apartments Liverpool Liverpool North West England Aparthotel 92.61
6 The River House Cardiff Wales Hostel 92.58
7 Craigatin House & Courtyard Pitlochry Scotland B&B 92.55
8 The White Lodge Great Yarmouth East of England B&B 92.50
9 The Gaydon Lytham St Annes North West England B&B 92.45
10 Bay Tree House London Greater London B&B 92.44

Stephen Fazakerley, Owner, The Arthington Guest House: “Wow! We are really excited that for the second year running we have been selected to receive an award from trivago. In March 2016 we celebrated our 10th Anniversary of owning The Arthington Guest House and still need to pinch ourselves when we see how far we have come in those 10 years. Of course we would not still be here if it wasn’t for the guests who come and stay with us, some for the first time and some year after year. The journey has not always been straight forward but when we read the positive feedback we get on the various review sites and online booking agents we know that the changes we have made have been worthwhile. Many thanks to all our guests both old and new and we look forward to seeing you all again soon.”

Best accommodation for breakfast in the UK:

trivago_awards2017_uk_national_breakfast

Ranking Hotel Location Region Accomm. Type Score
1 H10 London Waterloo London Greater London Hotel 82.62
2 The Lodge London Greater London Hotel 80.70
3 Marriott Worsley Park Hotel & Country Club Worsley North West England Hotel 80.64
4 The Westbridge London Greater London Hotel 80.50
5 Macdonald Burlington Birmingham West Midlands Hotel 80.20
6 Radisson Blu Hotel Edinburgh Edinburgh Scotland Hotel 80.17
7 K+K George London Greater London Hotel 79.93
8 The London Edition London Greater London Hotel 79.71
9 Holiday Inn London-Sutton Sutton Greater London Hotel 79.56
10 Renaissance London Heathrow Hotel Hounslow Greater London Hotel 79.46

Nerea Nuñez, Sales Manager, H10 London Waterloo: “We at H10 London Waterloo are thrilled to be recognised by trivago for Best Breakfast Hotel. We get huge satisfaction from making our guests happy. To see that also reflected in positive reviews and awards is the icing on the cake. It’s a testament to our team and the effort the put in every day to deliver 100%.”

Best accommodation for guest service in the UK:

trivago_awards2017_uk_national_service

Ranking Hotel Location Region Accomm. Type Score
1 The Knight Residence by Mansley Edinburgh Scotland Aparthotel 96.07
2 Hotel 41 London Greater London Hotel 95.82
3 Stone Villa Chester North West England B&B 95.47
4 The White Lodge Great Yarmouth East of England B&B 95.44
5 Grays Bath South West England B&B 95.42
6 The Arthington Guest House Blackpool North West England B&B 95.36
7 Egerton House London Greater London Hotel 95.33
8 Wheatlands Lodge Windermere North West England B&B 95.17
9 Arden House Kingaussie Scotland B&B 95.06
10 Edgar House Chester North West England B&B 95.04

Colin Stone, General Manager, The Knight Residence by Mansley Serviced Apartments: “It’s a remarkable achievement by our Edinburgh team to be recognized in this way, especially when one considers the exceptionally high standard of luxury accommodation available. Our staff work hard to make our guests’ stays memorable, ensure their needs are met and help them make the most of their stay in Scotland’s capital.”

Best accommodation for guest rooms in the UK:

trivago_awards2017_uk_national_guestrooms

Ranking Hotel Location Region Accomm. Type Rating
1 Rudding Park Harrogate Yorkshire and the Humber Hotel 93.92
2 The Bath House Bath South West England B&B 93.91
3 Cheval Three Quays at the Tower of London London Greater London Aparthotel 93.62
4 The Chester Residence Edinburgh Scotland B&B 93.61
5 Craigmhor Lodge & Courtyard Pitlochry Scotland B&B 93.50
6 Craigatin House & Courtyard Pitlochry Scotland B&B 93.12
7 Corinthia London London Greater London Hotel 93.01
8 Signature Living Serviced Apartments Liverpool Liverpool North West England Aparthotel 92.90
9 The Arthington Guest House Blackpool North West England B&B 92.88
10 The Somerville Torquay South West England B&B 92.74

Peter Banks, Managing Director, Rudding Park: “Winning the trivago award is a tremendous achievement, particularly as it is based on all online reviews – there really is nowhere to hide anymore! I am extremely proud of every member of the team for their contribution to us winning this award. We strive to provide the best possible value through a real care for our guests, experienced within the highest quality environment. The best is yet to come as we have exciting plans to recapture Harrogate’s spa heritage by extending our existing spa with a £9m development to open in Spring 2017 which will be the best destination spa in the North of England.”

About the data
The data for the B&B, 3-star, 4-star and 5-star categories is taken from the trivago Rating Index (tRI), which aggregates over 175 million hotel reviews globally. An algorithm is used to produce a 100-point index score, which is updated daily to produce clear, transparent and unbiased results. The data for the Best Value, Breakfast, Service and Guest Room categories was taken from a semantic analysis, in which guests’ online reviews were analysed to identify which hotels scored highest in these categories. For the trivago Awards, hotels with sufficient availability and at least 20 reviews were considered.